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Customer Service Coordinator near Crest Hill, IL

Customer Service Coordinator near Crest Hill, IL
We re targeting customer service professionals with experience fielding service calls, entering in service orders, and finding solutions to customer issues. This is a very busy position and requires a high-energy multitasker to successfully complete the duties associated with the role.
Responsibilities:
Take inbound calls from customers about product issues and create a service proposal
Assist the Service Coordinator in drafting up labor charges
Create the work order ticket in the system for tracking
Order parts for service and identify the correct technician to complete the order
Forward the work ticket to the billing department
Requirements:
1-3 years of similar customer service / service dispatch experience
Experience with order entry, parts tracking, and service follow up
Able to work in a fast-paced environment and take on multiple tasks at once
Excellent attention to detail
Ability to effectively work with Microsoft Office and other software systems
Hours:
Monday Friday; 8:00am 4:30pm
Compensation:
$17. 00 - $18. 00 per hour
If you or someone you know is interested in this Customer Service Representative job near Crest Hill, IL or would like to see other available opportunities:
Click apply below or visit our website at www. ajilon. com
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