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Customer Service Representative

Additional job duties include:

  • Assist the Service Center Manager

  • Take and deliver messages for the Service Center Manager and Account Managers

  • Provide assistance to Drivers

  • Prepare bills of lading and delivery receipts

  • Maintain excellent communication with external and internal customers as well as interline companies


May be asked to assist with:



  • Payroll

  • Data entry

  • Freight reports

  • Driver collect reports

  • Billing and filling


Minimum Qualifications



  • Skillful in Microsoft Office Programs

  • Excellent keyboarding skills

  • Has worked in a fast paced environment and has excellent attention to detail

  • Experience with handling a high volume of phone calls

  • Exceptional communication and customer service skills




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